Frequently Asked Questions

WorkWiseInt is connected export management software that brings company research, export CRM, commercial documents, payment tracking, project execution and profitability analysis into one operating environment.

It is designed for exporters, manufacturers, distributors and international sales teams that need stronger control over customer development, export documentation, follow-up and commercial performance.

The platform includes connected capabilities for company research, customers and contacts, products and stock context, proforma and commercial invoices, packing lists, payments, costing, profitability, calendars, projects and controlled customer communication workflows. Availability can vary by plan.

Yes. Authorized users can reuse relevant customer, contact and product information across connected commercial and operational workflows.

Yes. Teams can prepare and manage documents such as proforma invoices, commercial invoices and packing lists using connected commercial information.

Yes. Payment tracking, costing and profitability capabilities help teams monitor commercial outcomes and make margin-aware decisions from structured business records.

Yes. Export-focused CRM records, tasks, calendars, projects and follow-up workflows help teams coordinate customer activity and operational ownership.

The platform supports role-based access and modular permissions so workspace administrators can control access according to team responsibilities.

Yes. Plans support different team sizes and operational needs, while Enterprise arrangements are available for larger organizations requiring a tailored rollout.

No. Module access can follow the selected plan and workspace configuration, allowing teams to begin with the capabilities relevant to their current process.

Starter is intended for lean teams beginning to structure company research and CRM. Growth adds broader enrichment, CRM and workflow capacity. Pro supports higher-volume execution. Enterprise is tailored for larger organizations. See the Pricing page for the current plan summary.

Credits are usage units for eligible paid platform actions. The applicable balance is shown inside the authenticated workspace.

Included credit allocation follows the active subscription terms shown during purchase and in the customer workspace. Confirm the applicable renewal and rollover conditions before checkout or with the WorkWiseInt team.

Yes. Additional prepaid credit packs are displayed separately from subscriptions on the Pricing page and do not replace the active subscription plan.

Monthly billing provides a shorter billing commitment. Annual billing is paid for a full year at the annual price displayed before checkout.

Plan changes depend on the active subscription, billing status and workspace requirements. Contact WorkWiseInt when users, credits or module access may be affected.

Enterprise is designed for organizations requiring a larger-scale rollout, deeper permissions, dedicated support or custom integrations. Final scope is agreed during the sales process.

No. Enterprise pricing is custom because scope, user structure, integrations and rollout requirements differ. Contact Sales for a tailored proposal.

The current plan ranges are 1–5 users for Starter, 6–10 for Growth, 11–25 for Pro and 25+ for Enterprise. Check the Pricing page and checkout terms for the latest limits.

Applicable taxes are presented during checkout according to the transaction and billing information. Review the final total before payment.

Digital access is provided after the required payment confirmation, account creation and workspace provisioning steps. Some reviewed or Enterprise accounts may require additional verification or manual activation.

Yes. Use the Contact page to request a product demo, discuss plan fit or review an Enterprise rollout.